FAQ (Frequently Asked Questions)

Accessories

Can I use a Bluetooth headphone with the Iristick?

Yes, you can use a Bluetooth headphone, but you cannot directly connect it to the Iristick. Connect it to your phone instead and follow the (slightly advanced) steps below:

  1. Go to the Settings menu of your smartphone

  2. Scroll down to System and check if the section Developer options under Advanced is already listed. If not, please go to About phone (in the Settings or Settings > System menu) and tap 7 times on Build number to enable Developer options. You should see a message with 'You are now a developer!'

  3. Go to the Developer options and scroll down to Disable USB audio routing. Enabling this option will stop routing audio through a connected USB audio device (Iristick) and use the phone's audio peripherals instead. Both the microphone and audio speaker on the Iristick headset are out of function.

Note

Please contact us at support@iristick.com when you have trouble with any of these steps.

What is the length of the coaxial cable?

The coaxial cable comes in three lengths: 1,0m, 1,2m, and 1,4m.

Is there a solution to charge and store multiple sets?

Yes, we have a ruggedized case that holds (and charges) 5 sets simultaneously. Please contact us to get to know and order our accessories.

Where can I find accessories for the Iristick?

Contact us to get to know and order our accessories.